Offer the 7pm dropout's seat to standby in one step
Someone can't make it. Instead of working through your phone list, send a one-time claim link to your ranked standby pool, and the first valid claim gets the seat.
No request window is open on this page; the chronometer is shown without a time.
- Draft
- Requesting
- Allocating
- Scheduled
- Revise
- Live
- Completed
Allocating. Requests are in and seats are being filled. Every roster sits at exactly one station, and each station names the one thing left to do.
Instruments drawn on an example night. This site carries no customer data.
Withdrawals show up on your dashboard
Staff can withdraw from their own confirmed seat with notice, using the link they requested with, so you don't have to play phone tag to find out someone has dropped out. The withdrawal goes straight to your dashboard's needs-attention feed, and you see the gap before the night rather than on it.
- Each withdrawal is logged with a time, and you're notified
- The needs-attention feed shows it before the night
- It works the same a day out or an hour out
The first valid claim gets the seat
Filling a dropped seat usually means working down a phone list one call at a time, hoping the second person hasn't already said yes to someone else. Here, a one-time claim link goes to the whole ranked standby pool at once. Whoever claims it first is placed and confirmed, and everyone else sees it's already filled.
- One claim link to the whole ranked standby pool at once
- The first valid tap gets it; anyone later is told it's gone
- The live board updates on each device that has it open
From dropout to filled seat
The withdrawal
A placed worker taps "can't make it" on their own link, with as much notice as they can give.
The alert
The empty seat appears in the dashboard's needs-attention feed, so nobody has to spot the gap.
The claim offer opens
A one-time signed claim link goes out to that night's ranked standby list.
First valid claim wins
Whoever claims first is placed and re-confirmed automatically. Everyone else on standby sees "already filled".
The board updates
The on-air live board shows the new allocation on each supervisor's screen.
It's on the record
The withdrawal, the offer and the claim are all logged for reporting.
Questions about dropouts
What stops two standbys claiming the same seat at once?
Claiming is a single step in the database. The first valid tap marks the offer claimed, and anyone who taps after that is told the seat has gone.
Who gets offered the seat?
Everyone on that night's ranked standby list who holds the skill the position needs. The links go out together, in rank order, and the first valid claim gets the seat.
Does the worker who dropped out need to call anyone?
No. They withdraw from their own link with whatever notice they can give, and the venue is alerted automatically. Nobody on either side has to make a call.
What if nobody in the standby pool claims the seat?
The open offer stays in the Live board's recovery panel, so a manager can step in: add cover, move someone from elsewhere, or run the night one short with the gap in plain view.
Stop working the phones on dropout night
We'll walk you through a claim link from both ends: the manager's board and the phone of the person on standby.